If your Xbox One is randomly freezing and you're not sure why, the first step is to figure out what's causing the problem. You must consider several aspects. These are the troubleshooting steps Update Xbox One Offline with USB. If you're dealing with an inconsistency caused by a partially corrupted firmware, the only way to fix it and bypass the green screen is to install the latest firmware manually via USB. For this method, you'll need a USB with a minimum 6 GB of space. Power cycle your Xbox One console. Try a different HDMI cable. Try a different HDMI port in your TV. Try steps within our blank TV screen troubleshooter(except this because the link is unavailible) Refresh your display settings. If there's a disc in the Xbox One console, eject it. EdSNQB.